Contact us

HOW THE ORDER IS PROCESSED

The purchase of what is required will be perfected through the following phases:

  1. By sending the order, the customer sends in PELLETTERIA SCALVINI a proposal to purchase the product or products selected. Sending purchase order, you consent (under art. 10 DL 185/1999) to receive further communications described below, which are intended exclusively for the conclusion and execution of the contract of sale.

  2. PELLETTERIA SCALVINI confirms via email that it received the order.

  3. The customer has 24 hours after the order to cancel the order itself by sending an email to info@pelletteriascalvini.it
    In any case, PELLETTERIA SCALVINI will check the actual availability of required goods in stock and will communicate via e-mail or by telephone at the number provided by the customer if the order can not be accepted.

  4. PELLETTERIA SCALVINI will deliver what is required to charge courier after receiving payment from the customer.

  5. Without instructions to the contrary is given the opportunity to PELLETTERIA SCALVINI to make partial deliveries, subject to a single charge for travel expenses.

  6. The delivery is always exposed, or agreed to be considered in working days starting on the subscription order. In the case of bank transfer shall begin sending a fax. 030 643222 or email, of the bank receipt with the number of CRO. Delivery times quoted are, in fact, the time normally required to deliver products and is provided solely for purposes of illustration, without taking any commitment or guarantee of compliance by themselves PELLETTERIA SCALVINI.

  7. The prices quoted include VAT already existing. Any regulatory changes relating to changes in VAT or other taxes on the sale will result in adjustment in the packing list. Not issue invoices unless requested to order jointly supported by a tax code and VAT (Article 22 DPR 633/72 VAT).

ADJUSTMENT CUSTOMS DUTIES

PELLETTERIA SCALVINI is subject to customs regulations governing the transit of goods. Any import tax applied to goods that reach the non-EU  countries must be paid separately by the recipient. The delivery of goods is only possible in countries which allow importation.

REVIEWS

PELLETTERIASCALVINI collects and publishes reviews from its customers on its website. By verifying the data of the user issuing the review and the order number relating to the purchase made, it guarantees that the same always come from consumers who have actually purchased or used the product reviewed, in accordance with the provisions of art. 22, paragraph 5-bis, of the Consumer Code.

Product added to wishlist